FAQs
What makes Gamer Boy different from other handheld consoles?
Gamer Boy stands out for its open-source system, allowing for customization and endless gaming possibilities. Additionally, its high-resolution IPS screen, portable design, and large storage capacity provide an unmatched gaming experience.
Can I add more games to the Gamer Boy console?
Yes! Gamer Boy's open-source system enables you to add more games easily. Simply download compatible games and transfer them to the console's storage via USB or microSD card.
Does Gamer Boy violate any copyright infringement?
Gamer Boy does not contain any copyrighted material and meets all standard policies. It also abides by all copyright, licensing, and distribution laws. Everything on this device is freeware or open-source material. Buyers are paying for the device plus the open source TF Card preparation time to complete your order.
Is the Gamer Boy console compatible with my language?
Absolutely! Gamer Boy supports a wide range of languages, including Ukrainian, catering to gamers around the globe. You can enjoy gaming in your preferred language without any hassle.
How long does the battery last on the Gamer Boy console?
The battery life of the Gamer Boy console varies depending on usage, but on average, it provides several hours of continuous gameplay on a single charge. It's perfect for gaming sessions on the go.
Does Gamer Boy offer customer support and warranty services?
Yes, we take pride in offering exceptional customer support and a warranty on our products. If you have any questions or encounter any issues with your Gamer Boy console, our dedicated support team is here to assist you.
How long does it take for an order to arrive?
This depends on the product ordered. Most of our items are shipped directly from our local suppliers and around the world to offer you the best quality and optimum price. Many items will arrive within 3-5 working days, however please allow 7-20 working days for delivery.
I just placed an order, when will it ship?
Please allow 24-48 hours production time for your order to ship out. Tracking numbers will be updated 1-3 business days after your order has been SHIPPED.
How do I track my order?
If we include tracking information with your order, you can view it from the shipping confirmation email that we sent you. By entering your tracking number, you will see an estimated delivery date under the order details.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
I have a question that wasn't answered, can you please help?
Absolutely! we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks